Retail and Customer Service
We help Retail and Customer Service companies keep pace with new technologies that meet high customer expectations and allow them to adapt to changing economic and business rules.
Check out the services we can provide to your company.
Developing Personalized Product Recommendations
Reach the next level of customer experience with product, content, and services recommendations using tailored data scientists. AI-Powered Personalization brings together product data, shopper profiles, and the unique context of each business for personalized recommendations that boost retail and customer service growth.
Optimizing
Product Range
Increase revenue, save on storage and maintenance of goods. Machine learning models find the optimal volume of purchases of goods, and predict sales for stocks. We answer the question of which product, when, and in what quantity will be delivered.
Analyzing
Customer Behavior
Understand how consumers decide on a product, our meet consumer expectations.
Analytics tools reveal the actions and characteristics of customers who encourage them to buy and use our customers' products.
GiniAnalytics researches which products they prefer, the frequency of purchases, how customers perceive advertising offers, how they evaluate service, etc.
Forecasting
New Product Sales
Estimate the demand for a new product using machine learning models.
Artificial Intelligence uses information about the sale of similar products and predicts how new products will be sold online.
Optimizing
Digital Marketing Campaigns
Predicting with which of your customers, through which communication channel, and with what text it is worth to communicate. Reduce the cost of inefficient communications and increase conversion. Get more loyal customers with no spam.
Boosting
Customer Loyalty Programs
Run loyalty programs that truly benefit your business goals.
Our data scientists develop solutions to select rewards, promotional products, and cashback for customers.
We sync all your data to personalize your promotions and boost your performance.
Targeting Advertising and Customer Acquisition
Get to know your customers better and focus on the most perspective part of them.
With innovative technology solutions, we can segment your customers to attract and retain people who meet the profile of your most valuable, and loyal, customers.
Forecasting Customer Churn
Prevent the loss of your customers with machine learning models.
We forecast potential outflows based on customer, transactional, and other data sources from our customers so that you can respond in a timely manner and prevent the loss of a user.
Developing Point of Sale Improvement Strategies
Improve the efficiency of your branches with data-driven solutions.
We develop predictive models using infrastructure, geo- and our client data for the successful placement point of sale. Models give recommendations for a better location for opening outlets.
GiniAnalytics Services
Big Data Analytics and Visualization
Spot trends, track business goal achievements and compare the performance of various categories, products, brands, etc.
GiniAnalytics transforms large and complex datasets into appealing visuals to answer your specific business questions and makes data-driven decisions promptly and efficiently.
Machine Learning
Achieve maximum results and take full advantage of Artificial Intelligence with our team.
Machine learning technologies will take the use of your data to a new technical level — automate routine processes and find solutions to problems that are impossible for humans to solve.
Developing and Enrichment Data Mart
Organize your data to power the complete overview of your marketing and business performance. We connect all your data from different sources and enrich information about your customers from publicly available resources.
You can visualize them, automatically select customer bases for advertising campaigns or use our services to build mathematical models.
Predictive Analytics
Control how you use your resources, improve operational efficiency and boosting risk management for your business with GiniAnalytics.
We combine statistics and the latest technologies to develop predictive models.
Business Intelligence
Exploit the skills and resources you need, but only when you need them.
GiniAnalytics team are helping customers make faster, smarter business decisions using data engineering best practices and Artificial Intelligence.